Boutiq V5 FAQ

The Boutiq V5 — also written Boutiq Switch V5 or btq v5 — is a 2g disposable with three physically isolated chambers and a rotating selector, so one device carries three separate strains plus an Infinity Mode blend.

Infinity Mode opens all three chambers at once so the airpath draws a proportional blend, giving you a fourth profile you cannot buy separately. It tastes most balanced while all three chambers are near full.

Most multi-flavour devices divide one reservoir with internal walls, so oil migrates and the profiles blur. The Boutiq Switch keeps each chamber sealed with its own wick, which is why the third flavour still tastes correct at the end.

Most moderate users get one to two weeks. Heavy use at high voltage can halve that; light use at low voltage can extend it well past two weeks.

The V6 is the newer hardware revision with a refined selector and display. The V5 still leads on catalogue depth, so pick the V6 for hardware and the V5 for flavour choice.

Add devices to your cart, choose a shipping tier in the cart so your total is final, then complete checkout. Stock is live, so if it is listed it is on the shelf.

No minimum. Single devices are welcome, though bulk mixed-flavor boxes bring the per-unit price down significantly.

Yes. Quantity tiers apply automatically on bulk boxes, and for larger volumes email sales@boutiqv5.us with the quantity and profile mix you need.

If the order has not dispatched, yes. Call +1 813-203-3466 or email sales@boutiqv5.us with your order number as soon as possible.

We ship across the United States, but some states restrict certain products. If a restriction applies to your address we contact you and refund in full rather than shipping regardless.

Card payment and cryptocurrency. Crypto settles fastest and keeps your card details out of the transaction entirely.

Select the crypto option at checkout, and you will receive a payment address and an exact amount valid for a short window. Send the exact amount, and the order moves to processing once the transaction confirms on-chain.

Almost always because the wallet deducted the network fee from the amount sent. Set the amount so the address receives exactly what the invoice quotes.

No. Card details are handled by the payment processor and never touch our servers.

Prices are shown in US dollars. Any applicable tax is calculated at checkout before you pay.

Standard tracked shipping is $15, express tracked is $30, and qualifying orders ship free. You pick the tier in the cart and the cost is added to your total before checkout.

Standard tracked is typically 3–6 business days, express tracked 1–3. Orders confirmed before 2pm ET on a business day dispatch the same day.

Yes. Plain unbranded outer packaging with no product wording and no brand marking on the label.

Tracking is issued at dispatch, not at packing, so the number is live when it reaches you.

If nothing has moved for three business days, email sales@boutiqv5.us with your order number and we will open a carrier trace.

Yes — sealed, unused devices in original packaging can be returned within 14 days of delivery.

Contact us the same day with your order number, the batch code from the box and a short video of the behaviour. Genuine hardware faults are replaced.

No. Flavour preference is not a fault, and opened devices cannot be resold for hygiene and safety reasons.

Approved refunds are issued to the original payment method within five business days of the return arriving.

Yes, in the same asset at the current rate, or as store credit if you prefer.

Check the selector clicks into defined stops, the display confirms the chamber before the coil fires, the small print on the box stays crisp, the weight feels substantial and the batch code is unique.

Stop using it and contact your seller. If you bought it here, email sales@boutiqv5.us with the batch code and we will resolve it.

Usually chain draws or voltage set too high. Drop one voltage step and leave twenty seconds between draws.

Yes. You must be 21 or older. We verify age at checkout and cancel orders that cannot be verified.

Upright, at room temperature, out of direct sun and never in a hot car. Heat thins the oil toward the airpath; cold makes the first draw harsh.

Occasionally, but the largest reliable saving is a bulk mixed-flavor box rather than a percentage code.

One code per order. Bulk tier pricing applies automatically and is not affected by codes.

Yes, on qualifying order values. The cart tells you how close you are to the threshold.

Repeat customers get early access to new drops via email. Sign up in the footer.

Check the bulk offers category and the homepage banner — those two places always reflect what is live.